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The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).Xfinity Assistant Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 ... MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 3 years ago. While watching a streaming movie, etc., press the select button on remote. You will …Here's what you need to do: Open the Max app on your device. Select the movie or show you want to watch. Once you're watching something, tap on your screen. Tap the Audio and Subtitles button. It's the speech bubble icon in the top-right corner. Under Subtitles, choose the language you want for your subtitles.CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ...Customer: My TV which has Xfinity and as a member of Amazon prime Thursday Night Football is shown but it has captions of all the play by play announcers which I do not need and interferes with viewing Technician's Assistant: Have you tried accessing the settings or options menu on the device or platform you're using to watch the game broadcast?On LG TV: Press the Home button on your LG TV remote. With the home screen still open, click the Settings icon near the top right. Click the Advanced icon at the bottom (this looks like 3 vertical dots.) On the left side of the menu, locate and click the Accessibility Settings icon. Click on Closed Caption. Set Closed Caption to On.Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Android phone or tablet. Open the Netflix app. In the lower right, tap My Netflix. In the upper right, tap the Menu. Tap Manage Profiles. Select the profile you want to edit. Tap Subtitle Appearance. Choose your subtitle appearance settings. The new settings will automatically save.Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...Jul 15, 2021 · While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. How to turn on and off closed captioning on Comcast Xfinity X1 cable box - YouTube. Tony Duarte. 75 subscribers. Subscribed. 451. 163K views 8 years ago. Hit xfinity button …When the content starts playing, click on the Audio & subtitle option, it is always located at the bottom of the screen. Step Two. Once you click on the Audio and Subtitles option, scroll to the subtitles section, click Off to disable the closed captioning feature for the current show or movie you are seeing. Step Three.Some companies choose to utilize a VoIP (voice over IP) phone service, such as Comcast's Xfinity Voice, rather than pay for a normal phone line from the phone company. If your comp...A new window with the closed captioning settings will appear on your TV screen. Just select the “OFF” option using your remote control to disable subtitles on your Sceptre TV. You can also use the settings menu to turn off subtitles. Go to the “Audio & Subtitles” section and uncheck the “Subtitles” box. Once you have completed these ...We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.Jun 29, 2023 · Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default).

In this video I show you how to turn on and off Closed Captioning on the Amazon Fire TV Stick 4K with the Alexa voice remote. I also show you how you can cha...Aug 13, 2021 · In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program. Aug 27, 2023 · Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web. Please read this. (I’m writing to inform you that the issue with Closed Captioning turning on automatically is addressed in the newest Stream app iOS release 6.1.1.This update is being pushed to a small number of users first in a graduated release schedule however you can manually update your app via the app store to if you wish to …

Android phone or tablet. Open the Netflix app. In the lower right, tap My Netflix. In the upper right, tap the Menu. Tap Manage Profiles. Select the profile you want to edit. Tap Subtitle Appearance. Choose your subtitle appearance settings. The new settings will automatically save.To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon.Please read this. (I’m writing to inform you that the issue with Closed Captioning turning on automatically is addressed in the newest Stream app iOS release 6.1.1.This update is being pushed to a small number of users first in a graduated release schedule however you can manually update your app via the app store to if you wish to ……

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Comcast is hiring 5,500 new customer service agen. Possible cause: But again, every time we open a new channel/program within Xfinity Str.